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Which of the following is a common pitfall when delivering bad news?

Euphemisms, minimizing impact, or overly optimistic language

A common trap when delivering bad news is to use euphemisms, minimize the impact, or sound overly optimistic. This approach can feel like protection, but it often masks the reality the patient or family needs to understand. Clear, honest information helps people grasp what happened, what it means for the future, and what options they have, which supports better decision-making and autonomy. When the message is softened too much or framed with false optimism, the patient may be unprepared for the actual situation, experience a second wave of distress when the truth emerges, and lose trust in the clinician.

The healthier path is to share direct information paired with empathy—state the facts plainly yet compassionately, acknowledge emotions, and invite questions. Delaying the conversation indefinitely compounds harm, depriving people of timely understanding and control. Following a structured approach like SPIKES or similar frameworks can help clinicians deliver the news with honesty and support, reducing the risk of hiding important details behind euphemisms.

Provide direct information with empathy

Delay the conversation indefinitely

Use SPIKES framework to guide the conversation

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